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The Cost of Blind Spots: Why Visibility Is the Missing Link in Boards Cyber Resilience

Cyber risk is never just about the threats you can see. It is the ones hiding in the dark corners of your environment that cause the real damage. Ask any CISO what keeps them awake at night and you will hear some version of the same answer: the unknowns. The devices they did not know existed. The vulnerabilities they did not realise were live. The controls they assumed were working but were actually failing quietly in the background.

Most organisations are not suffering from a lack of effort. They are suffering from a lack of visibility. And when you zoom in on recent breaches, regulatory failures and operational outages, the pattern repeats itself. Something important was not seen until it became a problem.

This is the cost of blind spots.

The visibility problem every organisation faces

Modern environments are messy. Hybrid infrastructures. Cloud sprawl. Legacy systems. SaaS tools popping up daily. Third party vendors with their own attack surface. And on top of that, cyber and compliance teams drowning in spreadsheets, screenshots and static point in time checks.

This creates three visibility challenges that almost everyone struggles with:

  • Fragmented tools that do not talk to each other
    • Manual control testing that is outdated the moment it is completed
    • A reliance on assumptions rather than assurance

The result is predictable. Leaders believe they are secure or compliant because nothing looks broken. But that is only true until the next audit or the next incident proves otherwise.

Why organisations only think they are secure

The truth is that most organisations have a fairly good sense of what is happening in the parts of the environment they regularly touch. The blind spots sit everywhere else.

Think about:

  • Unmanaged devices that have quietly appeared
    • Cloud assets that were spun up and never logged
    • Controls that were configured once but never monitored
    • Vulnerabilities that no one realised were exploitable
    • Third party access pathways that look minor until an attacker finds them

And because security teams are stretched thin, they never have the time to validate the picture. They do their best with the data available. But the data itself is often incomplete.

This is why so many leaders walk into board meetings saying “we believe” rather than “we know.”

The illusion of visibility: what our research revealed

Our research last year exposed a striking contradiction in how organisations think about visibility.

82% of leaders agreed that greater visibility over digital assets would significantly improve business security. Yet in the same study, 93% said they were confident they already had clear visibility of their assets despite admitting they struggle to access that information easily.

This confidence gap is the visibility paradox.

Organisations know visibility is essential. They believe they have it. But when accessing basic asset data is difficult, that confidence is built on guesswork, not evidence. And this is exactly where blind spots thrive. They sit behind assumptions and incomplete data, waiting to mature into incidents.

The Martin Baker moment of truth

A perfect example of the cost of blind spots comes from Martin Baker, a global aircraft manufacturer with almost 80 years of engineering excellence.

When they onboarded continuous controls monitoring, they expected better reporting and some process efficiency. What they did not expect was what happened next.

  • The platform surfaced 1,000 devices they did not know existed.
  • It uncovered fifty percent more vulnerabilities than their previous tooling had identified.
  • Overall they achieved two to three times more visibility across their IT estate.

Chris Taylor from the Martin Baker team summed it up clearly: “We have had some light bulb moments in the platform where particularly around vulnerabilities, the CCM platform has highlighted things we simply did not know.”

And it was not just the visibility. “Information is easier and quicker to pull together,” Taylor added. “And because it is a managed platform the QO team handled all the heavy lifting on building and implementing it. We simply do not have the time or the experts internally to do that.”

This is what happens when the unknown becomes visible. Everything changes.

How continuous visibility works

Continuous controls monitoring removes the guesswork by connecting directly to your data sources and monitoring every control in real time. No more static tests. No more assumptions. No more waiting for audits to find weaknesses.

You do not just see whether a control passed yesterday. You see whether it is working right now.

Across cloud. On premises. Endpoints. Identities. SaaS. Networks. Third parties. Anywhere you have risk, you have visibility.

The power of predictive analytics

Seeing the present is good. Predicting what happens next is transformational.

As organisations scale CCM, they start to benefit from analytics that reveal patterns long before they become incidents. For example:

  • Control degradation trends showing where failures are likely to occur
    • Vulnerability clusters predicting which assets will become high risk
    • Behavioural insights highlighting unusual access patterns
    • Drift indicators showing where configurations are sliding away from policy

This predictive layer lets cyber leaders switch from reactive firefighting to proactive prevention. Boards receive early warnings rather than retrospective explanations. And teams can prioritise the controls that matter most instead of spreading resources thinly across everything.

The business outcomes of full visibility

Visibility is not a technical luxury. Its business impact is measurable.

  • Reduced downtime because issues are caught early
    • Faster decision making because data is always current
    • Better resource allocation because teams know where risk truly sits
    • Lower cost of compliance because audits become validation not discovery
    • Higher resilience because blind spots shrink and control assurance increases

This is why visibility defines resilience. If you cannot see it, you cannot protect it.

What boards should do next

Boards are increasingly accountable for cyber resilience. But accountability without visibility is impossible. Here is where boards should focus:

  1. Ask for real time assurance, not quarterly reports
  2. Demand evidence, not summaries
  3. Push for visibility across the entire attack surface, not just what is convenient
  4. Challenge assumptions and insist on continuous monitoring
  5. Align cyber metrics with business outcomes so risk is understood in context

Boards do not need to be technical experts. They need confidence in the picture they are seeing. Continuous visibility is what turns cyber oversight into true cyber governance.

Blind spots are costly. Not because teams are doing the wrong things, but because they cannot see the whole picture. Continuous visibility is the missing link between effort and assurance, between activity and resilience, between thinking you are secure and knowing you are.

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