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Navigating SOC 2 Compliance: Addressing Organisational Challenges and Enhancing Support through Continuous Controls Monitoring

Service Organisation Controls 2 or SOC2 is a regulatory framework focused on securing and managing data relevant to cloud and technology organisations.

Developed by the AICPA – the American Institute of CPA’s – it is specifically designed for service providers storing customer data in the cloud and is crucial for any organisation that handles sensitive personal or financial data.

In order to demonstrate compliance to SOC2 organisations must have an audit from an independent auditor and, once completed and approved, is an excellent demonstration of a businesses commitment to its security and privacy.

SOC2 has a set of criteria known as “Trust Service Criteria” focused on 5 key areas:

Security: The system is protected against unauthorized access (both physical and logical).

Availability: The system is available for operation and use as committed or agreed.

Processing Integrity: System processing is complete, valid, accurate, timely and authorized.

Confidentiality: Information designated as confidential is protected as committed or agreed.

Privacy: Personal information is collected, used, retained, disclosed and disposed of in conformity with the commitments in the entity’s privacy notice.


What challenges do organisations commonly encounter when seeking to adhere to SOC2 compliance?

Through our series of blogs on regulatory compliance it has become evident that organisations consistently encounter similar challenges when adhering to various frameworks, however achieving universal compliance with any regulatory framework presents significant operational obstacles for businesses.

Resource allocation seems to be a significant challenge yet again as, with any compliance, adhering to SOC2 takes considerable time, effort and very specific allocated resources that can develop and implement security policies, ensuring risk assessments are completed and generally managing ongoing compliance efforts. Couple that with interpreting and understanding the very specific requirements of SOC2 which is complex, particularly when deciphering the individual trust service criteria, and aligning them to current business processes and systems.

As a company-wide objective employees need to be trained as to the specific security policies that need to be adhered to, so being able to implement on-going training and education is time consuming. However, those security controls implemented often conflict with the efficiency and usability of IT Systems so this is particularly challenging when businesses are attempting to strike the balance. Not only that, even identifying the scope of the SOC2 assessment is crucial but that can somewhat muddied as organisations battle internally to ascertain what systems are within scope of SOC2 compliance.

As part of the ongoing compliance to SOC2, continuous monitoring plays a key part. SOC2 is not a one-off tick box exercise – it requires on going, continuous monitoring and updating security controls. Organisations have to ensure there is an ongoing risk assessment programme that it is monitored and is adaptive as required. Then, in order to substantiate compliance to SOC2, organisations must maintain extensive documentation of policies, processes and ongoing evidence of control effectiveness which is particularly challenging for those businesses that have dynamic IT environments.

As with several frameworks, SOC2 requires organisations to look beyond their own organisation and understand their vendors compliance too; SOC2 stipulates that your vendors must also comply with SOC2 in order for you to fully comply! However, this is almost an impossible task, to manage and verify the compliance of any third party.

Lastly, as with any regulatory compliance, cost is a key challenge and the costs to achieve SOC2 can range from tech updates, employee training and any associated audit fees which may be an added budgetary concern for many organisations.

What role does Continuous Controls Monitoring play in bolstering SOC2 compliance?

Continuous Controls Monitoring (CCM) is a proactive approach to maintaining and assessing the effectiveness of internal controls on an ongoing basis. When it comes to SOC2 compliance CCM can be a valuable strategy to enhance and streamline the compliance process. However, in order to ascertain how Continuous Controls Monitoring can support SOC2 compliance, you need to understand the trust service criteria and how CCM can support each pillar:

Security: SOC2 requires that an organisation’s system is protected against unauthorised access (both physical and logical). CCM provides real-time visibility into your controls, allowing you to detect and respond to security risks promptly for a more pro-active approach to your operational resilience.

Availability: With SOC2 the system has to be available for operation and use as committed or agreed. Our CCM platform connects to any data source and any control so you can be assured that you will be alerted of any deviations or violations of security policies.

Processing Integrity: SOC2 stipulates that system processing is complete, valid, accurate, timely and authorised. Automated checks within our CCM platform help ensure that security controls are consistently applied across the organisation’s IT environment, significantly reducing the manual effort. Accuracy is assured as the technology connects to your entire business infrastructure. Continuous monitoring helps identify security risks and vulnerabilities as soon as they arise, enabling organisations to take pro-active measures to mitigate these risks promptly. The on-going risk assessments contribute to a more dynamic and responsive security posture.

Confidentiality: Confidentiality is key for SOC2 compliance, ensuring that information is protected as committed or agreed. As Continuous Controls Monitoring is monitoring your entire business you will be assured that all controls are ensuring the confidentiality and protection of information. And If there is any threat to that our upstream ticketing can alert the appropriate teams to take immediate action.

Privacy: Personal information is collected, used, retained, disclosed and disposed of in conformity with the commitments in the entity’s privacy notice is the last core trust service criteria for SOC2. Our CCM platform can locate and monitor all assets within your organisation, meaning there is a live asset repository so you are assured that all your data collected is secured and not at risk. Continuous monitoring of all data sources further protects any personal information your business holds.


Other key benefits of CCM for SOC 2

Audit Trail Analysis: Our CCM solution maintains detailed audit logs, allowing organisations to analyse and review historical data. This can be crucial during a SOC2 audit, providing evidence of compliance over time. The ability to track changes to systems and data enhances transparency and accountability.

Evidence Collection: Our Continuous Controls Monitoring tool automatically collects and stores evidence of compliance, simplifying the process of gathering documentation required for SOC2 audits. The availability of comprehensive and up-to-date evidence can streamline the audit process and reduce the burden on the organisation during the audit.

Adaptive Security Measures: Adjust security controls dynamically based on changes in the IT environment with our CCM platform. This adaptability is important for maintaining compliance as the organisation evolves.  Automated adjustments to security measures can help ensure that controls remain effective in the face of changing threats and technologies.

Streamlined Reporting: The customised reporting in our CCM platform allows organisations to generate customised reports on the status of security controls. These reports can be useful for internal management as well as for providing auditors with the necessary documentation during SOC2 assessments.

Continuous Improvement: Our CCM supports a continuous improvement mindset by providing insights into the performance of security controls. Organisations can use this information to refine their security strategies and enhance their overall security posture.

Proactivity in an organisations approach to SOC2 compliance is achieved by implementing Continuous Controls Monitoring, propelling operational resiliency and aligning itself perfectly to the on-going and dynamic nature of security requirements in today’s rapidly changing technological landscape.

To find out more about our Continuous Controls Monitoring Platform take a look here.



Quod Orbis becomes part of Dedagroup to fuel global growth

  London, UK. 18th June – Quod Orbis, the London-based cyber security Continuous Controls Monitoring (CCM) firm, has today announced it has been acquired by Dedagroup, one of the leading Italian IT players, to power the next phase of its global growth strategy. Dedagroup is a private independent group, based

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Atyaf eSolutions is a technology solutions provider specialising in offering a broad range of digital services and products. Founded with a vision to deliver innovative and efficient technology solutions, Atyaf eSolutions focuses on helping businesses and organisations achieve their digital transformation goals.

Atyaf eSolutions is known for its customer-centric approach, aiming to deliver high-quality, reliable, and cost-effective solutions. The company leverages the latest technologies and methodologies to ensure that its clients stay ahead in the competitive digital landscape. With a team of skilled professionals, Atyaf eSolutions is committed to driving digital innovation and supporting businesses in their growth and success.

Gieom designs and builds software that enables customers to manage their policies and standard operating procedures, simplify digital identity verification processes, mitigate risks, and enable effective implementation of operational resilience frameworks.

DORA 360 is the latest innovation from Gieom, an award-winning enterprise productivity company trusted by 100+ financial institutions across the globe.

YASH Technologies is a customer-centric transformational global IT solutions and services partner. They have a proven track record in delivering battle-tested consulting, technology, and outsourcing services to address our clients’ evolving and complex digital transformation challenges. They harness business-centric, innovative frameworks and solutions to help clients achieve unprecedented performance levels and revenue growth at optimised costs.

Deda is a renowned player in the global IT and digital services market, known for its innovative solutions and deep industry expertise. With a strong commitment to driving digital transformation, Deda leverages cutting-edge technologies to deliver customised, scalable solutions that address the unique challenges of businesses across various sectors. Their comprehensive portfolio includes software development, IT consulting, cyber security, and data analytics services, all designed to enhance operational efficiency and foster sustainable growth. Through a combination of strategic partnerships and a customer-centric approach, Deda continually empowers organisations to achieve their digital ambitions and stay ahead in an ever-evolving technological landscape.

Amazon Web Services (AWS) is a comprehensive and widely adopted cloud platform, offering over 200 fully featured services from data centers globally. AWS provides a broad set of infrastructure services, such as computing power, storage options, and networking, as well as higher-level services like artificial intelligence (AI), machine learning (ML), data analytics, and Internet of Things (IoT). AWS helps businesses scale and grow by providing the infrastructure and tools needed to innovate faster, reduce costs, and run applications with higher reliability.

PwC stands as a global leader in professional services, offering deep expertise in audit and assurance, consulting, and tax. With a presence in over 157 countries and a dedicated workforce of more than 284,000 professionals, PwC combines comprehensive industry knowledge with advanced technology to assist organisations in addressing their most complex challenges. Their risk management technology helps navigate the various phases of the risk management lifecycle so your business can stay ahead of threats.

Connecting your business to the best technology providers.  Behind Every Cloud are expert, independent trusted advisors who can help you cut through the noise and hype to quickly provide you with intelligent, market informed, fact-based vendor comparison services across a wide range of technology solutions.  Established in 2010, our unique approach and expert advice accelerates the speed and success of technology modernisation projects. We have access to a highly experienced network of vendors and are valued by our clients as an Independent Trusted Advisor.
We provide straight-talking, no-nonsense advice, to help you make the best buying decisions, and as one of the UK’s first specialist cloud adoption “referral consultancies”, we don’t charge clients for our advice.

Opentech is an IT services company, with an important history and significant experience in delivering management tools for company internal control systems (Compliance, Risk Management, Internal Auditing, etc.).

The company, established in 2003, operates in the development and distribution of software application products, with a particular focus on the Integrated Control System based on the OCEG (Open Compliance & Ethics Group) model.

Opentech is ISO 9001 and 27001 certified with extension to the 27017 and 27018 guidelines for software development, training and consultancy.

Opentech has created the GO GRC 2.0 Suite, a suite of integrated and independent software application solutions, owned by Opentech, designed entirely by our company specialists, with a consistent design based on the OCEG logical model, recognized as the Standard GRC.

The GO GRC 2.0 platform has been qualified by the National Cybersecurity Agency in the Italian Cloud Marketplace.

GO GRC 2.0 also covers specific areas that can be activated on-demand; our Suite, in fact, integrates different components in order to build a complete and effective Governance and Control model such as: Organization, Corporate Governance, Internal Audit, Compliance, Operational Risks, Line Controls, CFO, IT Risk, Supervisory Body, Privacy, Complaints, Purchases, Safety at work.

GO GRC 2.0 benefits from a direct, timely and continuous support from Opentech specialists who deal with the entire life cycle of the Suite.

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Secon is a leading cyber security company dedicated to protecting organisations from cyber threats, ensuring compliance and enhancing their security posture. We offer a comprehensive range of services and technologies tailored to corporations, financial institutions, and government entities.

We believe in three fundamental truths:

  • Every organisation is a potential target for cyber attacks or data breaches.
  • Continuous preparedness is essential, requiring 24/7 protection with the right tools and technology.
  • Effective recovery playbooks are crucial for swift business restoration post-breach.

At Secon, we address cyber security challenges with our holistic approach, providing tailored services such as Cyber Resilience Review, Cyber Risk Assessment, and 24/7 monitoring via our Security Operations Centre (SOC). We partner with leading security vendors to deliver top-tier solutions, including endpoint protection, network security, cloud security, and identity and access management.

Our purpose is to support organisations in developing the necessary tools, technologies, and processes to enhance their cyber resilience against evolving threats. Organisations trust Secon to safeguard their assets, minimise risk and ensure peace of mind. 

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Marketing Executive -

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Head of Recruitment -

Will has spent the last 9-years embedded in Cyber Security working with global, household names and innovative start-ups.

Passionate about bringing people and technology together, Will has worked in various settings, helping build high-growth organisations across multiple sectors. During this time, he has built an extensive network with access to some of the best talent out there.

Outside of QO, his young daughter keeps him well on his toes!

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DevOps Team Lead

Mark Hudson

Non-Exec Director -

Mark works with SMEs and charities to develop strategies to help them grow and access development capital. He is a NED, charity trustee and mentor to a wide range of people. His plural career started in 2017 after 16 years at pwc as a Deals partner working with large corporates and PE houses; at pwc he also ran the Retail and Consumer practice and was Chairman of the pwc UK Supervisory Board. Prior to pwc he was an executive director at Welcome Break and Iceland Group, and a partner at Bain and Company. He trained as an engineer at Imperial College and has an MBA from INSEAD. 

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Eamon Flavin

Non-Exec Director -

Eamon is a highly regarded and massively respected technology career professional as well as serial entrepreneur. He has started, grown and successfully taken to market three technology business.

Genuinely expert in technology, Eamon has enjoyed long-term working relationships with many of the world’s top companies and organisations in finance, banking, government, manufacturing, engineering, technology and the charities sector.

He draws on unparalleled contacts and experience and provides advice, solutions and recommendations, as well as helping respond to emergencies. Eamon has grown in-house and client teams and has a gift for hiring great people.

Peter Martin

Non-Exec Director -

Peter has the ability to do what many fail to and that is to consistently bring together highly professional teams and build a business environment that is supportive, agile, professional and where everyone enjoys coming into the office.

Bringing a unique blend of business acumen and technical knowledge to the role of non-exec director, Peter has already demonstrated his ability to bring an exceptional flair for dealing with complex situations with a clear, considered approach.

Personally, Peter brings humility and a strong moral compass to the team. His disarming and self-deprecating approach wins everyone over.

Anwen Haynes

Head of Marketing -

Anwen has worked in B2B and B2C marketing for over 20 years. From transforming end-to-end customer journeys in retail with strategic customer-centric plans to target driven focused strategies for B2B sales. With extensive experience in digital marketing including SEO, as well as Brand development, she loves to develop a cohesive approach to brand image and communications to drive and develop the business proposition and perception.

Alice Walker

Head of Customer Success -

Alice has worked in the IT industry for 20 years. Starting in Procurement, she moved into Software Asset Management before transitioning into Customer Success Management. Working across a variety of roles for different industries as both a customer and a service provider has given her a great understanding of what makes a great service. She has always been passionate about building and maintaining great customer relationships and helping her customers achieve their goals.

Owain Rowley

Lead Developer -

Owain has spent nearly a decade building software solutions and products within the cyber security sphere for the likes of government entities, large telecommunication companies, banks and card transaction companies.

This level of experience allows him to swiftly identify business and security processes that can be streamlined with automation, increase the efficiency of existing processes, as well as generate insightful data visualisations and models for members of an organisation at each different level.

Ami Penolver

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Ami is a finance sector career professional, with many years’ experience working in financial services, both in London and throughout the UK. In addition to financial control, she looks after HR and legal for the company.

Being a mother of two also equips her with the basic skills required to manage a senior team of management and technology consultants.

Ami’s sense of balance and perspective is an essential ingredient of the Quod Orbis culture.

Alastair Dickson

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Alastair has spent the last 20 years working in Cyber Security and Risk Management. He is a passionate believer that security solutions should enable a business to take advantage of all the benefits of the digital world, while not putting the organisation’s data or productivity at risk.

Alastair has developed high-performing teams in some of the industry’s most competitive markets and launched new innovative technologies to market.

Being a rugby coach, and also having four sons at home, means he has lots of experience in keeping a passionate team in order but always has time for some fun!

Gary Penolver


Gary has 15 years’ experience in senior technology roles, and has already been closely involved in starting and taking two technology companies to market.

Totally comfortable with a fast-moving, state-of-the-art technical landscape, he helps his clients maintain and improve security and compliance.

He has a reputation for delivering pragmatic and easy to maintain solutions – business owners and managers enjoy knowing that the security and compliance is well managed and automated, properly instrumented and reported at a competitive cost point.

Honest, open, unflappable and very social, Gary is trusted by many household-name organisations to protect their, and their client’s data.

Martin Greenfield


Martin is an experienced technology and organisational transformation specialist and an excellent, proven leader and communicator in mission-critical operations, particularly in security technology.

Over the past 20 years, multi-billion pound commercial organisations, including global banks, utilities and major investment funds have trusted Martin to transform their operations to meet financial, operational and compliance targets.

Martin optimises operations, managing and transforming operational teams of between 50 and 500 people, to deliver the highest levels of audit compliance, risk management and financial efficiency.

Often working with other major consultancies and suppliers for new global corporate owners or management teams, Martin will help integrate and streamline operations on a global basis.

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